Shipping policy

SHIPPING POLICY

Shipping Policy — MNM Moves
Last updated: 11/29/2025

Digital Products

Delivered automatically via email/download after purchase.
No shipping fees.
No physical items are mailed.

Physical Products (Future Merchandise)

Once physical products launch:

Processing Times

Orders are typically processed within 2–5 business days.

Shipping Times

Carrier and shipping time vary by location:

  • Domestic: 3–10 business days

  • International: 7–21 business days

Delays due to customs, weather, holidays, or carrier issues are outside our control.

Wrong Address

Customer is responsible for entering a correct address.
Orders shipped to the wrong address (entered by customer) are non-refundable.

Lost or Stolen Packages

We are not responsible for packages after they are marked as delivered.
Shipping claims must be filed with the carrier.

Duties & Customs

International customers are responsible for duties, taxes, and customs fees.